Managed Teams Documentation
Assign us work. We deliver finished work.
Our human-led Managed Teams handle your work. Request work through a live meeting, email, or the Customer Portal. Your THINK Strategist manages execution and delivers finished work through our systems or yours.
How Managed Teams work
Request → Scope → Execute → Validate → Review → Deliver
You can assign work during live meetings, by email, or through the Customer Portal. Your THINK Strategist uses the Strategist Portal to organize requests, assign work to the Managed Team, oversee execution, and manage quality.
You receive notifications when work is complete or ready for your review and approval. Finished work may include documents, presentations, research, reports, software code, integrations, automations, workflows, and configured solutions. Deliverables can be provided through Compound Leverage systems or directly into your existing systems and workflows.
Two ways to deliver your work
| CL-managed delivery | Customer-environment delivery |
|---|---|
| We perform authorized work using our managed infrastructure and tools. | We perform authorized work within approved customer infrastructure and systems. |
| Deliver the agreed artifacts, code, or solutions. | Deliver the agreed artifacts, code, or solutions within approved boundaries. |
Both arrangements use a THINK Strategist and human quality review. Customer-environment execution and production changes require specific authorization. See Service Activation and Delivery Arrangements and Security and Governance.
Get startedUnderstand the Managed Team service and how to assign work. Capture workFind, qualify, research, and develop opportunities. Proposal workGet response development and review support. Architecture and deliveryExplore the Harness, MCP, execution environments, controls, and governance.
Technical reference
Digital Workforce RolesDefined AI jobs, responsibilities, and boundaries. SkillsReusable methods for specialized work. Work OrchestrationWorkflow state, handoffs, validation, and human gates. Work Execution LayerWhere and how AI Team work executes. Customer Access and Data ControlsContext, permissions, systems, tools, and policy. Integrations & MCPConnect approved enterprise capabilities. Managed Capture TeamOpportunity discovery through proposal handoff. Managed Proposal TeamSolicitation assessment through response development.