Human-Led Team Management
Your subject matter experts assign work and provide direction and judgment. The THINK Strategist uses the Strategist Portal to assign and coordinate Managed Team work, oversee quality, and handle exceptions. Customers receive work-ready notifications, review outputs, request revisions, and approve finished deliverables.
Work lifecycle
Request → Assign → Execute → Review → Deliver
The customer chooses a convenient request channel. The THINK Strategist manages team execution. Finished documents, presentations, reports, research, solutions, or configured teams are delivered for review, revisions, and approval as applicable.
See Managed Capture Team, Managed Proposal Team, and Security and Governance.
Who does what
| Role | During intake | During execution | During review |
|---|---|---|---|
| Customer requestor | Assigns objective and inputs | Answers questions as needed | Reviews delivered work |
| Customer SME | Supplies facts and constraints | Resolves domain questions | Confirms substantive claims |
| THINK Strategist | Scopes and assigns work | Coordinates roles, blockers, and handoffs | Checks quality and manages revisions |
| Managed Team | Receives authorized tasks | Produces work and runs applicable checks | Corrects identified gaps |
| Customer approver | Confirms authority where needed | Decides on reserved actions | Approves commitments or deliverables as agreed |
Handling revisions
- Identify the specific change requested.
- Confirm whether it falls within the existing assignment.
- Route it to the appropriate Managed Team role.
- Recheck affected sections, tests, or other acceptance criteria.
- Return the revised artifact for the agreed review.
Example: integration work
The customer assigns an integration and authorizes repository access. The strategist manages implementation and review. Technical reviewers examine changes and tests. If production deployment is requested, the customer separately authorizes that action.
Related: Work Orchestration · Service Activation · Governance